Help & Resources

Find guides, FAQs, and support resources to help you through the recovery process

Recovery Process Guide

Step-by-step guide to understanding how the fund recovery process works, what to expect, and how to prepare.

Documentation Templates

Access ready-to-use templates for all the documents you need to submit for your recovery case.

Educational Resources

Learn how to identify and avoid financial scams with our comprehensive educational materials.

Legal Resources

Understand your legal rights and options when it comes to financial fraud recovery.

Case Status Explained

Learn what each status means in the recovery process and what to expect at each stage.

Community Support

Connect with others who have gone through similar experiences and share advice.

Frequently Asked Questions

How long does the recovery process typically take?

The recovery process timeline varies depending on the complexity of your case, the type of scam, and the cooperation of financial institutions. On average, cases take between 3-9 months. Simple cases might be resolved in as little as 2 months, while more complex cases involving international transactions can take up to 12 months.

What documents do I need to provide?

Typically, you'll need to provide: proof of identity (government-issued ID), proof of transactions (bank statements, transfer confirmations), any communication with the scammer (emails, messages), and a detailed statement of events. Our document center provides templates and guidance for all required documentation.

What are my chances of recovering my funds?

Recovery success rates vary based on several factors including how quickly you reported the scam, the payment method used, and whether the funds can be traced. On average, we achieve full or partial recovery in approximately 65% of cases. Early reporting significantly increases success chances.

Are there any upfront fees or costs?

RevoFunds operates on a success-fee basis. There are no upfront costs or fees to begin your case. We only charge a fee if we successfully recover your funds. Our standard fee is 20% of recovered amounts, with no hidden charges or additional costs.

How do I communicate with my case specialist?

You can communicate with your case specialist through the Messages section of your dashboard. Specialists typically respond within 24-48 hours. For urgent matters, you can request a scheduled phone call through the messaging system. All communication is encrypted and secure.

Need Additional Support?

Our team is here to help you through every step of the recovery process

Message Support

Get answers to your questions through our secure messaging system

Schedule a Call

Book a phone consultation with your case specialist

Email Support

Reach out to our support team for general inquiries